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Frequently Asked Questions

How many bundles should I order?

If you are adding fullness only and your own hair is similar to the length of the extensions, you will probably need 2 bundles. If your own hair is much shorter than the length of the extensions you want, you will likely need 3 bundles to get hair to get a full, natural look. Keep in mind that the longer the length of the extension, the more hair you'll need for a full look.

How long will this hair last?

With proper care, ZARI Beauty hair can last up to twelve months. To ensure that you are getting the most out of your beautiful, virgin hair, please be sure to follow the guidelines on the hair care maintenance guide that is included with your order. View our Hair Care Guide.

Can I color and/or bleach the hair?

Yes. This hair can be colored, bleached, straightened, and curled. Please note that bleaching hair or using color with harsh chemicals can weaken the shaft. It is recommended that deep condition your hair regularly after coloring. Treat this hair as if it is your own.

Why are there slight color variations in my bundle?

ZARI Beauty offers pure, virgin hair, so normal color variations may occur. While we make every effort to remove any grey strands prior to shipping, on rare occasions, you may find a lighter strand. Additionally, as hair grows, it is naturally lightened by the sun, so roots may be marginally darker than the tips of the hair. All of these minor variations are indicative of the pure, natural hair that we offer.

How long will it take to receive my order?

Please allow 2 - 7 business days (M-F) for US delivery based on shipping method selected during checkout. Orders to Canada take between 6 - 10 business days. See shipping details.

What is your Return policy?

We want you to be 100% satisfied with your purchase. If you are unhappy with your order, most unused hair in original packaging with all labels still attached may be returned for a full refund, exchange, or ZARI Beauty store credit. See our return policy.