Exchanges and Returns
100% money-back guarantee
If you are unhappy with your ZARI Beauty purchase for any reason, simply return your order within 30 days of delivery for an exchange or full refund, less shipping and handling.
If you need to exchange or return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your credit once we've received and processed the returned item.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive it more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days).
Please contact us with any questions or concerns regarding your order.